The Microsoft logo is seen at the Microsoft Store in New York City.
Fresh Mike | Reuters
Microsoft Users were hit by a cloud outage on Wednesday, affecting several of its products, including Teams and Outlook.
The US tech giant has now reversed a network change it believes was responsible for a disruption that left users unable to access multiple Microsoft 365 services early Wednesday.
The company also said some of its previously affected customers are now reporting a recovery.
Microsoft observed problems in the early hours of Wednesday morning.
“We have identified a potential network issue and are reviewing telemetry to determine next troubleshooting steps,” the company said.
Downdetector, a service that lets users log problems and outages with websites and apps, around 3 a.m. ET Wednesday saw a spike in users reporting problems with Microsoft products, including Outlook, Teams and the company’s cloud product Azure. reported.
Microsoft said that around 7:05 UTC – 2:05 ET – “customers may experience network connectivity issues, manifested as network latency and/or timeouts when attempting to connect to Azure resources in multiple regions as well as others.” to produce Microsoft services. “
The company updated on Twitter at 9:26 GMT – 4:26 ET that it has “reverted a network change that we believe is having an impact.” We are monitoring the service as the withdrawal takes effect.”
The Microsoft outage comes just hours after the company reported better-than-expected earnings for the October-December quarter. However, the company saw a slowdown in revenue from cloud computing products, including Azure, and gave gloomy guidance for the current quarter.
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